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Portfolio Case Study

Sunglass Monster LLC

Digital E-Commerce Manager (Omni-Channel Marketing)

Carrollton, Texas · Reports to: CEO (directly) · Mar 2016 – Feb 2017
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Role & Scope

  • Led digital commerce and omni-channel marketing for Sunglass Monster, a DTC/retail eyewear brand — owning the end-to-end online shopping experience from landing pages and PDPs to checkout and post-purchase.
  • Worked closely with merchandising, marketing, and operations to keep digital and in-store experiences aligned.
  • Reported directly to the CEO, making fast decisions independently and balancing brand goals with revenue targets.

Conversion

E-Commerce Experience & Conversion

  • Re-designed key flows — home, PDP, cart, and checkout — to reduce friction and increase conversion across device types.
  • Clarified sizing, fit, and lens options with visuals and concise copy, reducing returns and pre-purchase anxiety.
  • Introduced cross-sell and up-sell placements that felt helpful rather than pushy, increasing average order value.
  • Tuned responsive layouts for mobile-first shopping behavior, where the majority of traffic originated.

Brand Experience

Omni-Channel & Brand Experience

  • Ensured promotions, pricing, and collections were consistent across web, email, social, and physical store locations.
  • Built campaign landing pages that tied together storytelling, product selection, and clear calls to action for seasonal and promotional pushes.
  • Partnered with photography and creative teams to keep imagery on-brand while staying performance-oriented for SEO and conversion.

Testing & Growth

Data, Testing & Growth

  • Used analytics and A/B testing to validate design decisions and iterate on messaging, layout, and promotional offers.
  • Established basic dashboards for traffic, funnel performance, and repeat purchase behavior to guide future campaigns and investments.
  • Treated the site as a live product rather than a static brochure — continually refining based on real customer behavior.