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Portfolio Case Study

Walmart Inc.

Lead UX Technologist (Data Science Platforms)

Plano, Texas · Reports to: SVP of Technology · Oct 2019 – Feb 2022
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Role & Scope

  • Led UX for Data Science and Analytics platforms, supporting data scientists, analysts, and business users working on pricing, assortment, forecasting, and store operations.
  • Partnered closely with Product, Data Science, and Engineering to turn complex models into usable, explainable tools for real decision-makers.
  • Acted as a hybrid UX technologist—designing in Figma while also prototyping front-end interactions to validate performance and feasibility.

Strategy & Adoption

Data science platforms | strategy and adoption

  • Designed multi-tenant workbenches that unified disparate tools into a single, coherent experience for data scientists and analysts.
  • Simplified technically complex workflows into guided flows that non-technical stakeholders could navigate independently.
  • Worked with data scientists to expose model assumptions, confidence levels, and data lineage directly in the UI—building trust in AI-driven recommendations.
  • Established design patterns for high-information-density screens that balanced data richness with cognitive load.

Emerging Tech

Store & Merchandising Tools

  • Translated advanced analytics and ML-model outputs into store-facing tools that helped associates and merchants act on insights in real time.
  • Co-designed dashboards with store operators and merchants, ensuring terminology, thresholds, and visual hierarchy matched how they actually made decisions.
  • Tuned interaction and visual design for quick decision-making in fast-paced, high-stakes environments.
  • Incorporated experimentation hooks for A/B testing so teams could iterate on presentation without engineering intervention.

Platform Thinking

Experimentation, Measurement & Platform Thinking

  • Advocated for platform-level consistency across internal tools — reducing onboarding friction for users who moved between products.
  • Embedded experiment design into the product planning process, ensuring features launched with clear success metrics and measurement plans.
  • Partnered with Engineering on a shared component library that reduced duplicate work and accelerated delivery across the portfolio.
  • Socialized findings through internal demos and roadshows, turning UX research into organizational knowledge.