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AI Product Tools / MIF Explorer / Library / UX
Truth Layer
DirectionalLeadingVanity Risk Truth Layer
The Truth Layer is the badge system that tells you how trustworthy, directional, or risky a measure is.
Why it matters: It helps teams separate meaningful signals from vanity, misuse, or AI distortion before they optimize the wrong thing.
Example: A metric can be Meaningful, Leading, or Vanity Risk.
Onboarding Completion Rate
The percentage of new users who complete all required onboarding steps.
Evaluation method
users_completing_all_steps / users_starting_onboarding × 100
Signal type
leading
What it is best for
Identifying which onboarding steps cause the most drop-off
What it tells you +
Whether the onboarding sequence is appropriately scoped and friction-free.
What it does not tell you +
Guarantee that users who complete onboarding actually understand or value the product.
When to use it +
- Identifying which onboarding steps cause the most drop-off
- Comparing onboarding variants in A/B tests
When not to use it +
- As a standalone success metric without pairing it with activation or retention
- When onboarding is optional or users can skip it entirely
How leaders misuse it +
- Shortening onboarding to inflate completion rates without checking downstream impact
- Treating 100% completion as a goal rather than a signal
Anti-patterns +
- Removing important setup steps just to improve the completion number
AI interpretation risks +
Scenario: AI assistant guides users through each onboarding step
What happens: Completion rate increases because the AI resolves confusion in real time
What it really means: Users completed onboarding but may not retain the knowledge needed to use the product independently.
Recommendation: Track unassisted task success after AI-guided onboarding to verify knowledge transfer.
Companion entries +
This entry is stronger when paired with:
Instrumentation or evaluation guidance +
Track per-step drop-off to identify the exact friction points. Consider whether all steps are truly necessary.
Sample events
onboarding_step_1, onboarding_step_2, onboarding_complete Examples +
A B2B tool has 71% onboarding completion. Step 3 (data connection) has a 40% drop-off. Adding a CSV upload alternative raises overall completion to 84%.
Suggested decisions +
- If below 60%, examine per-step drop-off for the biggest friction point
- If above 90% but activation is low, onboarding may be too shallow